Our SME Implementation Support services give hands-on practical technical assistance and in-depth training to your programme beneficiaries to make sure they actually implement everything they have learnt during their e-commerce training.

SME Implementation Support

Breaking the Business Juggling Cycle

One of the biggest challenges when training SMEs in digital skills is that they struggle to find the time to apply the learnings and the required changes to their online platforms. This is usually because they are juggling their daily business activities with developing the online side of their business. Often, they are working on their own or with a very small team, without a team member with the expertise dedicated to growing online sales.

Intensive Hands-on Support

This is why we believe that it is best to work directly with the SMEs to motivate and encourage them to implement these changes to their digital presence as soon as possible, supporting them to become digitally self-sufficient.

We offer a range of support, including:

  • Intensive, practical workshops

  • Group or individual coaching and mentoring

  • In-depth digital audits to optimise existing online presence.

Focus on Digital Priorities for Immediate Results

For each support option, we create individual, personalised digital action plans that include easy-to-follow steps for immediate implementation. We always give them their next best achievable steps. Our hands-on approach and infectious enthusiasm enhances the beneficiaries’ digital confidence and enables them to make tangible progress.